Terms of Service & Privacy Policy
We believe in leading with sacred intent, partnering with Spirit, and including key community members in co-developing conceptual plans that guide our work together.
We come with the confidence to produce and the humility to engage in bi-directional learning. Our model is one of equality and reflects the Indigenous value that “within the circle, we are all of equal height.” This value actively contributes to developing a diverse, equitable, and inclusive culture, so that all team members feel valued and safe in expressing curiosity and delivering and receiving feedback. Through this process, we help you and your team uncover your innate transformational capabilities.
Partnering with a local Knowledge Keeper, healer, trainer, or Elder can help us offer a more impactful service. When available, we like to share the compensation package with that individual to honor the expertise within the community and share resources that will positively impact your community through sacred reciprocity.
These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms. If you disagree, please discontinue use of our services.
About Our Services
Our Mission
Juniper & Pine Consulting specializes in capacity-building consultation for Tribal, Alaska Native, Hawaiian, and First Nation organizations, communities, and corporations, utilizing trauma-informed, healing-centered, and culturally driven approaches.
Service Philosophy
We honor Indigenous knowledge systems and traditional practices
We operate from a strengths-based, community-centered approach
We recognize Tribal sovereignty and community self-determination
We commit to cultural humility and ongoing learning
Service Agreements
Consultation Process
Initial Consultation: We begin with a conversation to understand your needs and cultural context
Proposal Development: We create customized proposals respecting community protocols
Agreement Execution: Services begin upon the signed agreement and initial payment
Cultural Protocol Integration: We adapt our approach to honor specific cultural requirements
Service Delivery
Services are provided according to agreed-upon timelines and specifications.
We maintain flexibility to accommodate cultural events, ceremonies, and community priorities.
On-site services include adhering to appropriate cultural protocols and engaging in community involvement upon request.
Cultural Respect and Protocols
Indigenous Knowledge Protection
We respect the sacred nature of traditional knowledge and ceremonies
Information shared during healing and training components remains confidential
We do not claim ownership of Indigenous practices or traditional knowledge
We honor protocols around gender-specific ceremonies and age-appropriate participation
Community Engagement
We actively seek partnerships with Elders, Knowledge Keepers, and language speakers
Youth and Indigenous artists are compensated fairly for their participation
We support local Indigenous non-profit organizations as part of our commitment to community
Cultural Sensitivity Requirements
All participants in our services must demonstrate respect for Indigenous cultures
Inappropriate behavior, cultural insensitivity, or disrespect will result in service termination
We reserve the right to modify or discontinue services that do not align with cultural values
Payment Terms and Conditions
Investment and Payment
Service investments are outlined in individual service agreements
Payment schedules accommodate organizational budgeting cycles when possible
We accept various payment methods, including Tribal finance systems
Scholarships or sliding scale fees may be available for community organizations
Cancellation and Refunds
Cancellations must be made according to the timeline specified in service agreements
Refund policies respect the preparation time and resources invested
Emergencies or cultural obligations will be considered for modified terms
Community crises or unexpected cultural responsibilities may warrant special arrangements
Profit Sharing Commitment
As stated in our mission, we share a portion of our profits with local Indigenous non-profit organizations chosen by our clients.
Intellectual Property and Traditional Knowledge
Respect for Indigenous Intellectual Property
We acknowledge that many practices and knowledge systems belong to Indigenous communities
We do not claim ownership of traditional healing methods, ceremonies, or cultural practices
Our methodologies respect and credit the Indigenous origins of integrated practices
Our Created Materials
Training materials, frameworks, and resources developed by our team remain our intellectual property
Clients receive usage rights for materials created specifically for their organization
We maintain the rights to general methodologies and non-culturally specific content
Traditional Knowledge Protection
Information about sacred practices, ceremonies, or cultural protocols remains with the originating communities
We do not share traditional knowledge without explicit permission from the appropriate authorities
Cultural teachings shared during services are for participants only and not for redistribution
Website Terms and Digital Services
Website Usage
Our website is for informational purposes and service inquiries
Content may not be reproduced without permission
We reserve the right to modify website content and features
Digital Service Delivery
Online trainings and consultations are delivered via Zoom or Teams
Technical requirements will be communicated in advance
Cultural accommodations are made for technology access limitations
Privacy and Confidentiality
All digital communications are treated with strict confidentiality
We offer secure platforms and encryption for sensitive discussions
Cultural protocols around information sharing apply to digital services
Liability and Disclaimers
Service Limitations
Our services are educational and consultative, not therapeutic treatment
While our approaches may prove therapeutic, we do not provide licensed mental health services
Participants in healing-centered activities do so voluntarily and at their own discretion
Cultural Considerations
We strive for cultural appropriateness but acknowledge ongoing learning
Community feedback is welcomed and incorporated into our practice
We take responsibility for cultural mistakes and commit to making appropriate amends
Limitation of Liability
Our liability is limited to the amount paid for services
We are not responsible for decisions made by organizations based on our recommendations
Force majeure events, including cultural obligations, may affect service delivery
Professional Standards and Ethics
Confidentiality
All client information is held in strict confidence
Cultural protocols around information sharing are honored
Professional standards of confidentiality exceed legal minimums
Conflict of Interest
We maintain transparency about relationships and potential conflicts
Community connections are viewed as strengths rather than conflicts when appropriate
We decline services when conflicts cannot be appropriately managed
Continuing Education
We commit to ongoing cultural education and competency development
We seek guidance from cultural advisors and community leaders
We participate in Indigenous-led professional development opportunities
Termination of Services
Grounds for Termination
Either party may terminate services for:
Breach of cultural protocols or disrespectful behavior
Non-payment or violation of financial agreements
Fundamental disagreement about service approach or cultural considerations
Changes in organizational needs or priorities
Termination Process
Written notice will be provided when possible
Cultural protocols for ending relationships will be honored
Final payments and deliverables will be handled according to the progress completed
Dispute Resolution
Community-Centered Resolution
We prefer addressing concerns through dialogue and community-appropriate processes
Cultural mediators or Elders may be invited to assist in resolution when appropriate
Restorative justice principles guide our approach to conflict resolution
Formal Dispute Process
Disputes will be addressed first through direct communication
Mediation through culturally appropriate processes is preferred
Legal action will be pursued only when community-centered approaches are unsuccessful
Jurisdiction
Legal matters will be handled with respect for Tribal sovereignty
Applicable law will consider both Tribal and federal/state requirements and jurisdiction
Cultural law and custom will be acknowledged in dispute resolution
Compliance and Regulatory Matters
Professional Standards
We maintain professional liability insurance appropriate to our services
We comply with applicable federal and state regulations
We respect Tribal sovereignty and government-to-government relationships
Cultural Compliance
We seek guidance from cultural advisors on appropriate practices
We participate in Indigenous-led oversight and accountability processes
We commit to transparency about our cultural learning and growth
Changes to Terms
Modification Process
Changes to these terms will be communicated to active clients
Significant changes affecting cultural protocols will include community consultation
Continued use of services constitutes acceptance of updated terms
Community Input
We welcome feedback from Indigenous communities about these terms
Cultural advisors may suggest modifications to better reflect Indigenous values
Regular review ensures terms remain culturally appropriate and legally compliant
Contact Information
General Inquiries, Cultural Concerns and Legal Matters
Email: juniperpineconsulting.org
Phone: 907.306.0138
Address: PO Box 90886, Anchorage, Alaska 99509
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also accept our commitment to Indigenous values, cultural protocols, and community-centered practices.
These Terms of Service reflect our commitment to conducting business in a manner that honors Indigenous values, respects cultural protocols, and supports community sovereignty and self-determination.
Document Version: 1.0
Next Review Date: September 1, 2026
